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FAQ (Frequently Asked Questions)

Why is Amora now Santa Barbara Roasting Company?

It is with great sadness that our amazing and passionate Roaster of Amora Coffee for the past 12 years passed away unexpectedly. So not to interrupt your coffee and tea faves at home, Amora Roasters have now become Santa Barbara Roasting Company.

Is my Amora subscription cancelled?

You will not receive any additional shipments directly from Amora as our new Roaster is roasting, packing and shipping directly to you.  We are inviting our customers to start a new subscription or place a new order with Santa Barbara Roasting Company.  Just like us, they roast and deliver a variety of blends and favored coffees and tea, directly to your door. You can go to Santa Barbara Roasting Co. (sbcoffee.com) to create a new customer account.  Please use code WELCOMEAMORA for 25% off your first order or 40% off your first subscription delivery with 15% off all recurring deliveries.

I just got an order delivered last week, when will I get my next order?

We can send your next order as soon as you’d like! We are excited for you to sign up for a new subscription or place a new order with Santa Barbara Roasting Company – the timing on your next order is completely up to you!  Please use code WELCOMEAMORA on their site to get started.

Do I have to sign up with you now? Or will my details and log in transfer?

Yes, you will need to create a new order and customer account with SBRC.  To keep your data safe, we did not share any of your personal information with SRBC.  We are excited for you to give them a try!  You can go to Santa Barbara Roasting Co. (sbcoffee.com) to create a new customer account.

Help – I have a problem with a recent Amora shipment!

We are still here – 24/7 – and happy to help with a previous shipment. Please Email: [email protected] or call 1-855-642-6672. We are standing by!

What happened to my points?

We discontinued the Points program this past December as you may remember from our email notifications. But great news…SBRC has a points program for loyal customers that provide discounts on future shipments.  You can go to Santa Barbara Roasting Co. (sbcoffee.com) to create a new customer account and start earning points immediately.

But Amora was the BEST!

Don’t worry, we are confident our friends at SBRC will fill your cup with liquid happiness.  If you don’t see something you love on their site, please let them know. Check out the Amora to Santa Barbara Taste and Origin map: Amora Comparison Chart – Santa Barbara Roasting Co. They love to create new flavors and blends! And – they offer 2-ounce sample packs to make it easy and affordable to fill your cup with a new favorite! You can go to Santa Barbara Roasting Co. (sbcoffee.com) to create a new customer account. Please use code WELCOMEAMORA for 25% off your first order or 40% off your first subscription delivery with 15% off all recurring deliveries.

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[email protected]
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